Thursday, April 15, 2010

Courtesy

I am really not one to complain about disrespect from clients, but today...I will. I have been in the business long enough to know that some people have no respect to pick up the phone to call and cancel or reschedule an appointment. Usually I just chalk it up to another disrespectful person, someone who thinks it's ok to waste another persons time, then I go on about my day.
I have not been feeling well this week and haven't worked much, so when I had a full day today, I was pleased.  Still not feeling well, I pushed on to come to work. I took Natalie to school this morning to find that she was in a funk and had a hard time with me leaving her today. I felt this extreme guilt for pushing her off on her teacher so I could get to work. (I have the luxury of working when I want as to be with her as much as possible, but today was one day I had to work.) I arrive to work and begin to prepare my station, when I realize, it's 10:15 and my client isn't here. Just then, one of the girls that works for me comes and says "your client is on the phone wanting to know if she can still come in". She then tells me this same client is a frequent "no show".  (not to mention, she took up about 2 1/2hours of my schedule because she told the receptionist, she really wasn't sure what she wanted to do). I picked up the phone to talk with her, fully prepared to try and get her in somewhere else in my day. There was no apology, no remorse. All she said was "I had an appointment today at 10a, but I just woke up, can I still come in?" Seriously?? I wanted to give her a piece of my mind, but instead I kindly offered her my next available appointment. She was not satisfied with that because she had to go to work.  Really?

Here's a quote to remember "keep it, cancel it or make it!" When someone "No Shows" they are letting me know that they are so much more important than me and my time and my job mean nothing to them.

OK...done. I got it out. I feel better. Not another word.



Love these girls

Gracie, Shiloh, Natalie

Gracie and Shiloh came over yesterday to spend the day with Nat and I, and a delightful day it was! These three girls are just so precious, smart, fun and the cutest I have ever known! Of course they are typical little girls. Meaning that they do come with challenges sometimes. Nothing terrible, but little spats break out here and there. I am the pushover out of all the adults in their lives and they know it, but hey- someone has to be, right? We ended our day together yesterday at the park for about 2 hours. They played so hard and had a wonderful time. They were not however impressed at all that I stopped their play to make them strike a pose! I had to, that was the only pic I took all day. I loved hanging out with them all day. They each have these little individual personalities and quirks and I love learning more and more about them. Gracie, she is such a little teaser! That girl doesn't know what it means to be serious. Natalie is such a mother hen. She tries to baby and take care of anyone younger than her, which really irritates Shiloh! Speaking of Shiloh, she has been the baby for so long (not much longer though). She is so sweet, but she can hold her own with the older girls. She takes nothing from them and has learned to be a big girl so fast! (more on her next week when I post her birthday blog- wait until you see the pic for that!)  They are all so different, yet they fit together so well! God help that baby boy, who is on the way!

 




Saturday, April 10, 2010

Fruit Plum-sy


1/2 plum cut in chunks (with a butter knife)
1 tsp. sugar
1 package of princess fruit snacks
1 tsp vanilla
1 tsp. sugar
Stir
Place all into a small baking dish
1 tsp sugar
Bake in unheated oven for 4 minutes



It smells amazing, but she is taking it to aunt Ne Ne for tasting. Her choice not mine!! I must say, I am ok with that!